Elie

JANUARY 13, 2013

Almost one in five US Internet users report that one of their online accounts had been comprised at some point. That is the result of the study I conducted using Google Consumer Surveys. This a much higher percentage than I imagined and it emphasizes how pervasive account compromises are.

Internet 62

Internet Internet Accountability 62

Dark Reading

JANUARY 29, 2013

Without the ability to verify the Caller ID or ANI, all customer calls can look the same to call center agents. This a risky proposition for any financial institution that handles thousands of customer calls each day. In other words, if all calls appear the same there’s no way to answer some of the key questions all banks should know about customer calls, such as: Which calls are trustworthy?

Banking 40

Banking Authentication Risk 40

Privacy and Cybersecurity Law

JANUARY 8, 2013

Draft Regulations recognize CASL should not apply to “regular business communications” Industry Canada has published long-awaited draft Regulations that would lessen the impact […].

Consumer Protection 40

Consumer Protection Marketing 40

Privacy and Cybersecurity Law

JANUARY 2, 2013

There were two important developments in the U.S. regarding children and mobile technologies. FTC Staff Report On December 10, 2012, […].

Mobile 40

Mobile Technology Consumer Protection 40

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